Professional Services Automation Software (PSA)

Professional services is a tricky business.  It used to be easy to hang out a shingle and get a little consulting business.  Companies were always willing to hire a consultant or two for one-off projects.  But, to do this right, you need professional services automation software.  What's that?  Simple: it is software intended to maximize the efficiency of your professional services organization.  In other words, help you make money while billing clients.  We'd be happy to set up a personal demo to show you how.  Or, you can download a copy now.

Professional Services Automation Software

Making every hour count
Probably the biggest challenge in professional services organizations is maximizing billable hours.  It's one thing to land a gig, but another thing to keep those consultants working and billing hours.  Any break in billable time reduces the effective hourly billing rate.  The image above illustrates our professional services automation software.  Standard Time® runs on Windows and Web, so consultants can use it from anywhere, including home and client sites.  Within a month, you will see how much time is spent billing clients, and how much is spent on admin and in-house work.  You may be shocked at what you learn.

Utilization report shows effective rates

Client vs. salary amounts
This product tracks a lot of numbers -- a huge number.  In professional services, one of the big ones is client billable amounts verses employee salaries.  If you charge too much, your client may not see the value in your work.  If you charge too little, you are leaving money on the table.  If you pay employees too little, they may seek employment elsewhere.  Too much, and you are also leaving money on the table.  And, with a hundred consultants, the juggling can make you tear your teeth out with pliers.  You need software to handle it all.  As you probably already know, spreadsheets will lead you into insanity.  Try downloading here.

Resource allocation
Another big issue to deal with is allocating employees for projects.  A graphical view in the program helps you see where people are over allocated, under allocated, or correctly allocated for  project time.  It can help maximize the revenue you receive from client projects.

The next step is to download and configure it with your clients, projects, employees, and tasks.  That will let you begin to track client hours for all projects.  Let us know if you need help with that.  Good luck!

Utilization Report
How do you know how many billable verses non-billable hours you are logging?  In other words, what percentage are you making money on?  This report will tell you.  Just run a utilization report for a specified time period.  You'll know how you did in that period.  See below.