Outstanding Support

Customer Support is our #1 Priority.

Scoutwest, the makers of Standard Time, believes in extreme customer support.  We provide continueous product improvement, ongoing maintenance, phone support, one-on-one training and trouble shooting. We also listen intently to customer requests for new features and changes to existing software.

Comments from clients about our Customer Support.

The support from Scoutwest has been better than any other software company I have known - questions are answered quickly. Communication with Scoutwest is easy: suggestions about additional functionality are truly heard. Though we do not need all of the functionality it offers, additional features do not get in the way of our simple need to track project time. - AT&T Wireless

The technical support is great. I've called on several occasions and had all my questions answered immediately.NeoLogix, Inc

One of the most important aspects of any commercial off-the-shelf tool is the support behind it. Scoutwest's support, concern, and response rate to questions or concerns is fabulous. This was the single most important factor that swayed my decision to recommend Scoutwest to my organization for issue, defect, and change management. - Brokerage Concepts, Inc.


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